Frequently asked questions
How do I find prices?
Click contact us button and request a price list or quote. We have price lists for our French Bistro Collection and for standard dimensions for our Europa Collection. Thomas Newman Custom tables quotes are usually available the same day but prices are based on wood type, size and construction details.
Where do you ship?
We sell and ship around the world. We can ship with UPS or Fed Ex and Fed Ex International. If necessary freight and trucking arrangements can be made with carriers.
How do I place an order?
Send us an e-mail at firstname.lastname@example.org include complete billing and ship to address with a phone number. The item(s) you are interested in along with finish, color(s) and dimensions and any information you might think necessary. We will e-mail an invoice for your approval. After you have an invoice that you approve to be accurate and complete, with all of your questions answered your order can be placed with a deposit equal to 50% of your purchase. We often provide print previews of weaves and dimensioned drawings for confirmation prior to placing an order.
What forms of payment do you accept?
We accept Visa, Mastercard and American Express. We ask that for your security that you provide by telephone.
What is the lead time for bistro chairs?
We do occasionally have some ready made chairs available and because they are made and shipped in large quantities they are available immediately and at a discount. To custom make a bistro chair the rattan wood is steamed, bent, then cured and stained your rattan wood finish. Chairs are hand woven with your colors & locations in the weave of your choice. The complete process and arrival in the US can take 12 to 14 weeks.
What is the lead time for custom dining tables?
Our Thomas Newman Tables are handmade to order with woods personally selected by Tom. Most tables can be completed in 5 to 6 weeks. This is a minimum necessary for the finish to cure completely and be safely transported.
What is the lead time for bistro shelving?
If it is a standard dimension and in stock it is usually available immediately. Custom options, finishes and dimensions usually can be done in 2 weeks.